1
30 seconds
Sign up & accept waiver
Create your account in 30 seconds. Confirm you're 18+ and digitally sign our Professional Automotive Consultation Agreement—protecting both you and our certified mechanics.
How it works
Get expert help in minutes, not days
No appointments. No waiting rooms. Just instant access to certified mechanics via HD video, live chat, and real-time collaboration.
The complete process
From signup to repair quote in 6 simple steps
2
Instant start
Choose your session type
Select Quick Chat (15 min text, $9.99), Video Diagnostic (15 min HD video, $29.99), or Premium Video (30 min video + $50 in-person credit, $50.99). Business customers can use subscription credits for regular consultations. Start instantly—no scheduling required.
3
2-3 minutes
Share vehicle details
Tell us about your vehicle (VIN or Year/Make/Model) and describe the issue in detail. Upload photos or scan reports if you have them. Optionally request your favorite mechanic.
4
2-5 min wait
Connect with a mechanic
Your request is instantly broadcast to all available certified mechanics. The first available expert joins your session—usually within 2-5 minutes. No appointments, no waiting days.
5
HD video + chat
Live video diagnostic
Show your mechanic the problem via HD video. Collaborate in real-time with built-in chat, screen sharing, and file uploads. Need more time? Extend your session with one click.
6
Within 24 hours
Receive professional quote
After your session, get a detailed repair quote with itemized parts and labor costs. Review, accept, or post an RFQ to get competitive bids from multiple workshops.
Why customers choose us
Everything you need for professional automotive diagnostics
No Appointments Needed
Start a session instantly, whenever you need help. Our certified mechanics are available 7 days a week—no scheduling, no waiting days for an appointment slot.
Certified Experts Only
Every mechanic is fully certified with verified credentials displayed on their profile. Many hold Red Seal certification and brand-specific specializations.
Transparent Pricing
See exact costs upfront before you start. Choose Quick Chat ($9.99), Video Diagnostic ($29.99), or Premium Video ($50.99). Business subscriptions offer credit packages with volume discounts.
RFQ Marketplace
Need quotes from multiple shops? Post a Request for Quote (RFQ) and receive competitive bids from verified workshops in your area—completely free.
Real-Time Collaboration
HD video streaming, live text chat, screen sharing, and drag-and-drop file uploads. Share scan reports, photos, or diagnostic codes instantly during your session.
Detailed Documentation
Get a complete session summary with mechanic notes, recommended repairs, parts lists, and estimated costs. Download and share with your local shop or DIY.
Simple, transparent pricing
Choose the session length that fits your needs
Free Trial
15 minutes
$0
Try AskAutoDoctor free with a text chat consultation
- 15 minute text chat
- Certified mechanic support
- No credit card required
- Great way to experience our platform
Quick Chat
15 minutes
$9.99
Fast text-based consultation with a certified mechanic
- 15 minutes of private text chat
- Share photos and videos
- Quick answers to simple questions
- Great for warning lights or quick diagnostics
Most Popular
Video Diagnostic
15 minutes
$29.99
Most popular - Live HD video consultation with a certified mechanic
- 15-minute live video call
- HD video quality
- Visual vehicle inspection
- Perfect for noises, leaks, or guided inspections
Premium Video + In-Person
30 minutes
$50.99
Comprehensive video diagnostic + FREE $50 in-person credit
- 30-minute comprehensive video session
- Extended diagnostic time
- FREE $50 in-person diagnostic credit
- Best for complex issues or pre-purchase inspections
💼 Business customers: Get subscription plans with credit packages and volume discounts. Contact us
Ready to get started?
Join thousands of customers who trust AskAutoDoctor for fast, reliable automotive diagnostics. Sign up free and connect with a certified mechanic in minutes.
No credit card required • Cancel anytime • 100% satisfaction guaranteed